How Deltek is Driving Efficiency Through AI & Customer-Centric Innovation

At World of Concrete 2025, Heather Lark, Sr. Director of Product Management at Deltek, discussed how the company is helping construction firms streamline operations through AI, automation, and customer-driven innovation. Representing ComputerEase, Deltek’s construction-focused job cost accounting (ERP) system, Lark highlighted how Deltek’s solutions are reducing admin burdens and increasing operational efficiency for construction businesses of all sizes.

Why Deltek is at World of Concrete

For Deltek, World of Concrete is an opportunity to connect with construction professionals, showcase the latest product innovations, and highlight how ComputerEase helps companies manage financials, reporting, and payroll with ease.

“We’re here spreading the word about our product and how we can help construction businesses be more efficient,” Lark said. “Construction firms are looking for tools that reduce manual work, simplify reporting, and improve decision-making—and that’s exactly what ComputerEase delivers.”

What Sets Deltek ComputerEase Apart?

Deltek’s biggest differentiator is its user experience and deep integration with construction workflows.

“One of the biggest things we bring to the market is our customer-focused approach,” Lark explained. “If you check out G2 reviews, you’ll see that we consistently win badges for ease of use and customer service.”

Beyond usability, Deltek ComputerEase provides specialized job cost accounting tools that allow construction firms to:

✅ Automate WIP reports for clear financial tracking.
✅ Handle certified payroll for compliance and efficiency.
✅ Support multiple construction sub-industries—from HVAC and mechanical contractors to general contractors and heavy civil firms.

Focus Areas for 2025

Heading into 2025, Deltek is doubling down on automation and AI-powered efficiency.

“We’ve launched Deltek Dela, our AI-powered business companion, across some of our products this year, and we’ll continue to expand its capabilities for the construction industry,” Lark said.

The primary goal? Reducing time spent on data entry and increasing time spent on data insights.

“The key to AI isn’t just automation—it’s about shifting from manual input to smart decision-making,” Lark noted.

AI as a Game-Changer for Construction

While AI is a major industry trend, Deltek takes a pragmatic, purpose-driven approach to innovation.

“We focus on purposeful innovation, meaning we don’t adopt technology just for the sake of it,” Lark said. “Everything we implement is designed to bring real value to our customers.”

Deltek is integrating AI in multiple ways, including:

🔹 Automated document processing – Using Intelligent Character Recognition (ICR) to convert documents into data without manual entry.
🔹 GPS tracking within timekeeping apps – Reducing fraud and improving field productivity.
🔹 Predictive analytics for project financials – Helping firms forecast costs and cash flow more accurately.

Trends Shaping the Construction Industry

Lark highlighted automation as the most significant trend shaping construction in 2025.

“Companies want to eliminate paperwork, streamline reporting, and give field teams more time to focus on the job—not admin work,” she said.

With advancements in AI-powered automation, GPS tracking, and digital reporting, construction firms are seeing a major shift in how they collect, process, and utilize data to improve efficiency.

Keeping Up Momentum Post-Event

Deltek’s sales and customer success teams play a crucial role in turning World of Concrete conversations into long-term partnerships.

“Our sales team does a great job of following up with leads, engaging prospects, and helping them see the impact of our solutions,” Lark shared. “We don’t just talk about automation—we show how it directly improves their day-to-day operations.”

Final Thoughts

With a strong focus on AI-driven automation, customer collaboration, and efficiency, Deltek is helping construction firms navigate an increasingly complex and competitive industry.

“The future of construction is about working smarter, not harder,” Lark concluded. “By giving companies better tools, streamlined workflows, and automation that actually works, we’re helping them stay ahead in an evolving industry.”

Stay Connected

Stay tuned for more live updates, interviews, and expert insights as World of Concrete 2025 continues to shape the future of construction.

Disclaimer: Unofficially World of Concrete is an independent publication not affiliated with or endorsed by World of Concrete.

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